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Transport Minister Raymond Lim revealed that bus commuters have claimed S$46,000 in refunds on overcharged fees.

Mr Lim was responding in parliament to Dr Lim Wee Kiak’s – MP for Sembawang GRC – question on the number of claims that had been made for the overcharged bus fares.

After the distance-based fares took effect last July, it was discovered that bus commuters have been overcharged. Bus operators SBS Transit and SMRT had wrongly measured the distance between 68 pairs of bus stops.

On average, the commuters paid four cents more than they should have, on every journey passing through the affected bus stops. As a result, an estimated S$300,000 is owed to the commuters.

Those affected have until June 17 this year to obtain their refund at any TransitLink ticket office or any Add Value Machine at bus interchanges and MRT stations.

When queried whether the ministry would extend the deadline for claims by another six months if a large sum is still uncollected, Mr Lim said, “I think that right now, we have given six months and that is quite a long time. I think we can look at it closer to the day.”