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What Is Zoom’s Performance in March 2020? 200 Million Daily Users!

Zoom Video Communications Inc. announced late Wednesday that the company exceeded 200 million daily meeting participants in March, as countries worldwide urged employees to work from home amid the COVID-19 pandemic.

zoom meeting in 2020

Zoom Meeting in 2020 (Covid19 Pandemic)

The disclosure came in a blog post from Chief Executive Eric Yuan, who also addressed some of the growing privacy concerns around Zoom’s ZM, -4.10% service that have emerged as more people opt to use the service for purposes other than work-oriented videoconferencing.

“We now have a much broader set of users who are utilizing our product in a myriad of unexpected ways, presenting us with challenges we did not anticipate when the platform was conceived,” Yuan said in the post.

While Zoom was a popular tool for work-oriented videoconferences before the novel coronavirus outlook began, the company’s offering has since caught on in other areas. Many schools and colleges now conduct remote classes, religious institutions hold their services, bands stream concerts, and friends host virtual happy hours all using the platform. Digital Marketing training are now being conducted online in Singapore, as well as in many parts of the world. There’s even schools for bikini waxing conducting zoom training online!

One big issue is the rising trend of “Zoom bombing,” which occurs when unwanted people join public Zoom meetings and seek to disrupt the video calls, including the sharing of inappropriate images.

Yuan said that Zoom posted a blog post in mid-March that provided suggestions on how organisations could prevent these sorts of disruptions, by limiting screen-sharing privileges and requiring meeting passwords, but he added that the company has since amended that blog post to take a more serious tone.

Zoom “changed the name and content of that blog post, which originally referred to uninvited participants as ‘party crashers,’” Yuan wrote in his latest missive, as the old phrasing “clearly doesn’t suffice” given the serious nature of the disruptions.

Other concerns center on the company’s privacy policy and whether calls held on the platform are actually secure.

“To be clear, in a meeting where all of the participants are using Zoom clients, and the meeting is not being recorded, we encrypt all video, audio, screen sharing, and chat content at the sending client, and do not decrypt it at any point before it reaches the receiving clients,” Zoom said in a separate Wednesday blog post focused on encryption.

Yuan noted that the company issued a post a few days back about the company’s general privacy policy, “explicitly clarifying that we do not sell our users’ data, we have never sold user data in the past, and have no intention of selling users’ data going forward.”

Zoom has made changes to its education-specific plans so that teachers, by default, are the only ones able to share their screens in a class.

The company has also removed an “attention tracking” feature that showed meeting hosts if attendees had another screen up above their Zoom windows during a screen-sharing presentation.

Are you using Zoom in the current #covid19 pandemic? What are your experiences so far using Zoom? Share with us in the comments below!




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